Ellifox Shipping + Return Policy
We hate paying shipping and know you do too! That’s why all orders over $39 ship for free. Orders under $35? We offer a flat rate of $4.00. We ship USPS first class and priority.
Need something in a hurry? Email us at email@example.com and we will find a solution.
Ellifox doesn’t like store credit! Thus, if something doesn’t work, simply email us at firstname.lastname@example.org and ship it back to us within 10 days of purchase and we will issue you a refund. All items must be returned in their original packaging with tags still attached in new condition and must be received back in our store no later than 10 days from date of purchase. If the return qualified for free shipping, a charge of $4 will be deducted from the return. Customers are responsible for the return shipping costs back to us. Sale merchandise, accessories, and bogg bags are final sale.
All preorders are also final sale.
Did you know that we are one of the only children's boutiques that offers refunds?! But since we do, we have to stand firm by our policy and cannot diverge. If items are received after that ten day period, we will contact you to arrange shipment back. We are sorry we can't be more flexible about this!
All embroidered items are final sale.
Due to the nature of the seasonality of our merchandise, we cannot make price adjustments after five days.